At Fantasy Factor, the safety and security of your account is our top priority. First of all, the website and your account details are protected by SSL (Secure Socket Layer), meaning all the information is encrypted. And only trained employees have access to your account information when needed.
Fantasy Factor uses industry leading fraud and security software to ensure that only customers that meet the eligibility requirements are able to participate in the contests. You must be at least 18 years of age, and if the age of majority is higher in your jurisdiction, you must be the greater age. There are several jurisdictions in which real money play is not permitted. Please refer to the FAQ page for full details.
When funds are deposited for use in a real money play, a further verification and fraud check is conducted. We do not store credit card or any other financial details, these are handled by a third party processor. Again, only industry leading and trusted partners are used in this process.
Integrity is another top priority at Fantasy Factor. All contests are only single-entry. We feel this adds a layer of security to the contests. We also only allow one account per individual. We use sophisticated tools that cross check geolocation with IP addresses to ensure the contests are always fair.
Account passwords are not visible to Fantasy Factor. If you forget your password, please use the reset password function. Opening a new account will only result in immediate closure. Please protect your password at all times. All activity in your account is your responsibility and only the account holder is authorized to operate the Fantasy Factor account. Only the account holder may contact us regarding an account.
Player deposits held in accounts are kept segregated and 100% are available at all times. This is mandated by the Fantasy Sports Trade Association, of which Fantasy Factor is a member, and is adhered to at all times.
Fantasy Factor takes problem gambling seriously. If you have any concerns that you, a family member, or a friend is spending outside of their limits, please do not hesitate to contact Fantasy Factor and we will take immediate action.
If you have any questions regarding the safety and security of Fantasy Factor, please feel free to contact us at firstname.lastname@example.org
Check out our safe and secure deposit methods: